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Frequently Asked Questions about Etsy

Are you new to Etsy and wondering how it all works? Or are you a seasoned buyer or seller looking for some answers to your burning questions? Whatever your situation, we've got you covered with our comprehensive FAQ guide.

What is Etsy?

Etsy is an online marketplace where people can buy and sell handmade goods, vintage items, and craft supplies. With millions of active buyers and sellers, Etsy is a bustling community of creators and collectors from around the world.

How do I buy something on Etsy?

To buy something on Etsy, simply search for the item you're looking for and browse the listings until you find the one you want to purchase. Click on the item to view more details, including the price, shipping options, and seller's policies. Once you're ready to buy, click "Add to cart" and follow the prompts to complete your purchase.

How do I sell something on Etsy?

To sell something on Etsy, you'll need to create a seller account and set up a shop. You can then list your items for sale, set your prices, and choose your shipping and payment options. Once your items sell, you'll need to ship them to the buyer and receive payment through Etsy's secure payment system.

How much does it cost to sell on Etsy?

Etsy charges a listing fee of $0.20 per item, plus a 5% transaction fee on the sale price of each item sold. There may also be additional fees for optional services, such as promoted listings or Etsy Payments.

How do I get paid for sales on Etsy?

Etsy Payments is the primary payment method for sellers on Etsy. This allows buyers to pay with a variety of payment methods, including credit card, PayPal, and more. Funds from your sales will be deposited into your bank account on a regular basis.

How do I ship items to buyers on Etsy?

Sellers on Etsy are responsible for shipping their items to buyers. You can choose your preferred shipping carrier and service, and set your own shipping rates and policies. You can also purchase and print shipping labels directly from Etsy.

What should I do if I have a problem with a transaction on Etsy?

If you have an issue with a transaction on Etsy, such as a problem with an item you purchased or a dispute with a buyer or seller, you can contact Etsy's customer support team for assistance. They can help you resolve any issues and ensure a smooth transaction.

We hope this FAQ guide has helped answer some of your questions about buying and selling on Etsy. For more information, be sure to check out Etsy's Help Center or contact their customer support team. Happy shopping and selling!